1. Acceptance: Your payment, or taking possession of the property is evidence of your acceptance of these conditions.
- You may not sublet the property.
- Hold over possession after your tenancy has expired
- Commit a material breach of these conditions
- Fail to pay rent as required by the agreement
- Obtain possession of the property by fraud or misrepresentation.
2. Special conditions: You agree to special conditions set out on the web pages for each property or in this document.
Young Children and Others Requiring Supervision: Young mobile children or others that require supervision must be supervised by an adult. Our properties are not designed for wheel chairs.
Pets are not allowed inside at any of our properties. Dogs and Cats may be caged or tethered outside at the tenants risk at some properties (see website for each property).
Smoking: Smoking inside is prohibited. If evidence of cigarette smoke is discovered in a property, the guest will be evicted without refund or recourse and a cleaning charge of $250 applied.
All booking quotations are in Australian dollars unless otherwise indicated
3. Bookings: May be made by telephone, email or through various web sites on the internet. The property is in high demand and we may suggest slight date changes to you to avoid stranded nights for us. Rest assured however that we will try and fit in with your requirements. The minimum stay is 2 nights and during peak periods 3 or more at our discretion. Discounts may be offered for longer stays by negotiation. Please note that we reserve the right to refuse a booking without giving a reason.
4. Price Quotations: Quotations are shown when you book using most booking systems on the internet. Discounts are subject to demand and availability. Note that some booking systems only provide for payment of the base rate for two people.
5. Payment: Payment conditions may vary from time to time and are as per each properties web site. Generally, unless otherwise agreed with the owner or letting agent, payment in full must be made at the time of booking by direct deposit (whereby you may need to contact the owners) or a valid credit card. If a booking is made through a listing web site there may be a balance to be paid prior to arrival for the extra person charge and you must agree to this.You also agree that any balance owing due to unreasonable inventory use, losses of linen cutlery etc., damage, overstays or any other reason may also be charged.
6. Occupancy Limits: If you exceed the occupancy level booked, you agree we may charge you or debit your credit card the additional sums due.
7. Cancellations and Changes: Cancellations must be by email with read receipt, by telephone or in person during business hours. No refund is available for the base rate. The balance may be refundable at our discretion depending on how close to the booked date cancellation accompanied by application for refund is made. Any amount paid is available for an alternative booking date if available. Charges we have incurred are never refundable.
8. Check In is after 2:00 pm. Key pickup or other entry details are specified on the web site in relation to each property. We will try and accommodate but can never guarantee an earlier check in.
9. Check Out is before 10am. If you prefer a later check out you must call the owner and we will do our best to accommodate you with no guarantee that we can. All doors and windows must be closed and locked, heating/cooling turned off and keys returned to whom you got them from unless otherwise arranged with the owner or letting agent.
10. Lost keys – You agree that we can charge you a $50 dollar fee if keys are not returned. Should you find you have accidently taken them please contact us straight away.
11. Use: You agree to comply with state and municipal laws and ordinances. You agree not to use the property or permit it to be used for any disorderly or unlawful purpose or in any manner so as to interfere with neighbours. Any misuse described above shall result in termination of rental with no refund. Quiet hours, between 10.00 pm and 7 a.m. must be respected.
12. Cleaning: The property will be cleaned prior to your arrival. It is your responsibility to keep it clean and tidy during your stay.
13. Supplies - Each home is provided with towels, one set of bed linen mad up on each bed, toilet paper, detergent, hand soap, coffee, tea rubbish bags. You are expected to make your own bed and if the linen requires washing during your stay, to wash it. There is a washing machine and drier and we provide laundry detergent.You will be charged for unreasonable use or for loss of non consumables such as linen etc.
14. Damages and Injury: You are responsible for damage to the property as a result of your occupancy. You also agree to hold the owner and letting agent harmless for any injury, loss or damage to any person occurring on the property during the term of your occupancy. You also agree that we shall not be liable for damage to your property of any type, for any reason or cause whatsoever. All damages to the property must be reported to the owners at the time of incident, for after-hours non-emergencies please report the next mourning.
15. Amenities: Fishing, and swimming (seasonal) boating etc are all easily accessed but you must use your own equipment and undertake such activities at your own risk.
16. Our Policy on Pets: Although we have provided a large 3 metre by 2 meter cage for them we would prefer not to have pets. If you cannot travel without your pet and are prepared to pay us a bond guaranteeing that your animals will not be allowed inside Derwent Retreat then we may at our discretion allow you to bring them with you.
16. Parking: Park in designated areas only.
17. BBQ Grills: Some properties are equipped with gas BBQ’s. If your gas runs out, spares bottles are available at the owner at reasonable hours by exchange. No fires are allowed.
18. Telephones - All local calls are free.
19. Broadband – is available at some properties. Please enquire.
20. Entire Agreement: This agreement and any attached addendum constitute the entire agreement between you and the owners or letting agents and shall be binding. If any of this rental agreement is invalid, for any reason, such invalidity shall not void the remainder of the rental agreement.
21. Failure of Owner to Act: Failure of the owner or its agents to insist upon compliance with the terms of this agreement shall not constitute a waiver of any violation
22. Right of Entry: We reserve the right to enter the property at any time whether you are there or otherwise for the purposes of maintenance or inspection.
23. Babies: Babies under defined as children under the age of two and are free.
24. Children: Children are defined as children under the age of 12 but over the age of two and are charged at adult rates.
I agree with the above conditions of rental
Prospective Tennant
Dated